LIVE! Candidate Feedback:

I found this useful because now I know my strong points and I’ll work on my weak points!

I gain more knowledge to put into action.

I find it useful because now I have a better understanding of myself and personality. I will implement the feedback you have provided in my everyday life.

This was actually really accurate, which is slightly scary but hey thats fine its cool

I just want to know if i got the job

i believe insight 6 is wrong, i am more than happy to start from the bottom and work from their, i have never expected to have priveliges, and this being they way my parents brought me up. i may make achievements but that will not stop me from helping others or leading them to be able to achieve as well

Its really spot on all the points about me are true. Thank you for the coaching. One can never stop improving yourself.

It so useful because if someone know me more and explain how I am is beneficial and trustful.

I appreciate feedback as it’s important for us to know how to improve as well as seeing other positives that you may not have been aware of about yourself. I appreciate great communication

I am speechless, Wow, the feedback is spot on about myself.

This has summed up my good and bad points, this is helpful to me so as I can improve on my not so good attributes. thank you

I can't say I agree with the insites and are very far from how I would describe myself

I found all this information very interesting, when I read the description and compared it to me , it sounded very much like me and it seem to have a lot of honesty to it.

This is the first time I have received some detailed feedback. This information could help me work on building my strengths and identify my weaknesses, so I can work on them. Thank you so much 😊

i was feeling down with all that is going on & the positive view and tips have helped build hope & confidence.

Found this useful because I found out more about myself after answering them.

Gave me more confidents to engage more in challenging conversation,feel very proud that Iceland has taken the time to profile me ,which is spot on

I get help from my sister to do an application form online

Looking at my feedback has really given me great insight on what I need to work on and things I'm already strong in. Most of the feedback I got I already knew but reading it again really helped me understand it more I would definitely recommend the use of this software.

There are helpful tips here to keep in the back of my mind so if I need to engage them tips it will be easier

I found this useful as it allowed me to reflect on my qualities and how I behave around others and it helped me to see my worth next to other people when I was doubting myself.

Extremely insightful and useful feedback action can be taken upon. Tells me I am doing the right thing in my work.

I am very thankful to you. You did correct my mistakes.. Thanks..

It was very nice to hear positive feedback about myself at work. I did enjoy working and have enjoyed my experience with my old company. Thanks for looking at my profile with kind regards.

It helps me to identify my weaknesses and strengths. I can also use it for job interviews. Great initiative!!

This is absolutely amazing! Thank you for the results. It truly helps me to understand myself better.

It makes me to feel more confident and to develop myself continuously

I found this useful, due to it telling me my qualities and my overall personality. I thoroughly enjoyed this. Thank you

Interesting

I found this very helpful and a good insight as to how others may see me using my views. I am feeling very positive with this feedback

I can't believe you can get my personality from 6 questions. Spot on impressed.

It makes me want to reach my full potential even if that means that I have to work my way up .

I am a friendly helpful person love life love to be with others and get creative with things and not afraid of getting out there and trying something different love to listen to my friend love music love the outdoor sports what else can I say

i found it useful because it was fairly accurate as well as gave me substance for a interview, whether that's preparing for one or participating in one.

Thank you for the insights. They are informative and a pretty good analysis of me as a person. Could certainly be useful. Thanks, Kenny

I would agree with 70% of the insights and I find that you could come up with detailed insight on such a short interview

I found this very useful because the feedback I recieved was clear and constructive.

Hiring with AI, fairer, faster and better

5 ways Ai will shape hiring in 2021

BY Team PredictiveHire

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AI RECRUITMENT TOOLS

 

Artificial Intelligence. Machine learning. Chatbots.

While the possibilities of technology always felt like some distant future, there’s no denying that the future is right here and right now.

Every day, technology touches and enhances our lives in ways we rarely even pause to think about. Algorithms, apps and digital automation continue to reshape the ways we shop, connect, bank, get around or even track our fitness and the steps we walk each day.

It’s changed the ways we access customer services and the ways we can connect with our tribes across social platforms. And in the time of COVID-19, it’s enabled ways of efficient remote working that few thought could be possible.

Recruitment and Ai – We’ve only just begun

With the uptake of automation and artificial intelligence (Ai) across every industry sector, it was inevitable that these technologies would reshape the HR and recruitment domains too. Compared to manufacturing automation, service delivery, supply chain management and marketing channels, HR and recruitment might be a little slower on the uptake. Ai tools are now rapidly reshaping the essential functions of hiring.

Ai recruitment tools are used for 3 key functions in the hiring process: sourcing, screening and interviewing of candidates.

Employing the latest advances in Ai, machine learning and big data practices are delivering new efficiencies and better outcomes for businesses, recruiters and candidates alike.

Text and chat interview automation with Ai

Conversational Ai is a type of Ai that lets businesses have dynamic and meaningful conversations at scale with customers, staff, business partners and candidates.

Conversational Ai uses Natural Language Processing (NLP), a sub-field of Ai that’s focused on enabling computers to understand and process human languages. Through machine learning, it aims to get computers closer to a human level of understanding of language.

Conversational Ai uses NLP to discern meaning from both written and spoken word:

  • Voice-activated systems ­ – NLP is used in digital assistants you’re probably familiar with: Siri on iPhone, Google Home or Amazon Alexa, for example. These follow instructions to play music, to control connected devices throughout the home, find web-based information and resources and more. On an enterprise-level, you’ll be familiar with voice-driven customer service over the phone.
  • Text driven systems – online or on mobiles, chat text discerns meaning in the written word.

 

How conversational Ai tools are changing the recruitment conversation

Sometimes referred to as chatbots or textbots, Ai-based conversational tools continue to evolve and be applied in new and extraordinary ways.  Through NLP, the ability to read, decipher and understand written and spoken language has evolved to the point that personality traits, sentiment and other inherently human characteristics can be understood from written and conversational exchanges alone. Our own peer-reviewed research shows how personality traits can be accurately inferred from answers to standard interview questions captured via a text chat.

Ai recruitment works best in high volume recruitment such as customer-facing retail or service team roles.  In roles and industries with fewer candidates or more senior positions to fill, traditional recruitment practices are likely to be preferable.

Conversational Ai can be helpful for profiling personalities in candidates or existing employees without the time and costs of conducting lengthy psychometric profiling. Add video into the mix and machine learning can add additional layers of meaning through analysis of facial expressions and profiles, body language and more.

Video interviewing continues to divide opinion as many believe it allows for unconscious (or not so unconscious) bias to remain front and centre of the hiring process. In text-based  Ai interviews, many of the usual bias cues or triggers an be effectively eliminated at the candidate screening stage.

How the language of texting can reveal how long we might stay in a role

Automated interviews support remote working and remote hiring

In a post-COVID or COVID-normal economy, employment opportunities will be competitive. As more people compete for potentially fewer jobs, finding and engaging the best candidates will be even more challenging.

Ai-powered interviews can help recruiters cast their net wider to reach a bigger pool of candidates and find better-qualified candidates.

Mobile-first puts the power in candidates’ hands

People know text and are comfortable with text. So by providing a text chat-based mobile-first experience for candidates, improves the user experience and addresses communication challenges.

Chat-text provides an easier and less confronting interview process for many candidates.

Everyone has a story that’s bigger than their CV and Ai recruitment interviews give every candidate an opportunity to tell theirs. Candidates can choose when and where they complete their interview and standardised interview questions ensure a level playing field for all candidates.

PredictiveHire’s text chat interview automation is blind screening at its best. We’ve removed possible factors that can influence human bias – no CVs, no socials, no videos, no facial recognition and no time limit.  It’s just the candidate and their text answers, providing a fairer and richer experience where candidates feel comfortable just being themselves.

Recommender systems – How Ai supports people making people decisions

One of the most well-known applications of Ai, data science and machine learning is Recommender systems or Recommender engines. It’s how Spotify suggests the track you might like next. Or how Netflix recommends your next binge-worthy series. And how Amazon recommends books or products likely to be of interest.

In hiring, Recommender Systems use predictive modelling to recommend the most-likely best matches of applicants for a role.

 

Recommender systems guide decision-making by using machine learning to analyse all the data available through the HR lifecycle. From job advertising and clicks, through interviewing and hiring, to employees’ job satisfaction and tenure, data can be analysed to reveal predictive patterns and insights.

Data can find connections that humans don’t, providing valuable insight into what an ideal candidate looks like or where you’re likely to find them.

Predictive intelligence draws a picture of your ideal candidate

Recommender systems can cut through the ‘noise’ by providing a shortlist of top-ranked candidates. This is without burning time, sorting and reviewing potentially hundreds or even thousands of applications. Predictive intelligence shares additional insights on candidates’ values, traits, personality and communication skills. It helps to simplify the selection and guide faster talent decisions.

Machine learning is not infallible.  One important consideration is questioning whether the data being used is not inherently biased. If, for example, machine learning models are built around data from a workforce that historically skewed towards male, the recommendations will inevitably have a male bias. Machine learning should only guide a decision not to make it and, ultimately, it’s always important to have real people making decisions about people.

Interviews – it’s not where you finish, it’s where you start

Reviewing CVs of all candidates can be the most time-consuming part of a recruiter’s job. Especially for large-scale briefs such as retail or customer service teams. In defining a shortlist of potential candidates to proceed to the interview stage it can be hard to differentiate between CVs. It’s also easy to make decisions that may be based on personal biases.

But what if you could start the hiring process with all the benefits of an interview process, without investing your time in them? And what if in the time it would take to properly review just a handful of CVs, thousands of candidates could be screened by interview?

With Ai recruitment tools you can.

 

Five top ways conversational Ai tools are changing the recruitment game

When it comes to recruiting and hiring, the ability to read the mood as well as the words is a game-changer in candidate assessment. Here are our top five benefits for your business:

1. Reducing time to hire, improving the quality of candidates

Without even having to consider CVs upfront, an upfront screening interview reduces time to hire by providing a shortlist of candidates with the best fit to move forward.

Ai interview automation looks beyond the CV to assess the skills, traits and temperament of candidates. Based on past hires, Ai learns what a successful candidate for your business looks like and joins the dots to find others that match that profile.

Recruiters and hirers can save time reviewing and assessing CVs. With the ability to complete briefs faster, build teams sooner and achieve business metrics, you can be on to the next job sooner. Or free yourself to concentrate on what you do best: building relationships, delivering a better hiring experience or enhancing the onboarding process.

2. Reduce bias & build diversity

Ai-enabled interviewing helps reduce the effects of unconscious bias – the inherently human prejudices, personal preferences, beliefs and world-views that shape our assessment of others. Our biases can easily have a negative impact on candidates and mean you’re potentially missing out on the best candidates for the job. It can also mean employers are missing the opportunity to cultivate workplace diversity and all the benefits it delivers.

Diversity improves employee productivity, retention and happiness. Time and again, research shows that diversity – of background, gender, experience and more – improves employee productivity, tenure and job satisfaction. In 2020, global management consulting company McKinsey confirmed that “The most diverse companies are now more likely than ever to outperform non-diverse companies on profitability”.

3. Cut costs of every hire

Companies that have automated part of their candidate screening and interviewing are not only reaping the benefits of a more streamlined and stress-free process but report an immediate pay-off in time and efficiency savings.

PredictiveHire’s own chat interview solutions are being increasingly adopted across a wide variety of job families. This is especially true in frontline customer service and retail roles where there is high volume recruitment needs. The quickest payback on an investment in interview automation is when it is first applied to high-volume roles. Interview automation can truly enhance your high-volume recruitment process and help make it a more efficient and enjoyable experience for everyone involved.

Get your time back quickly and reallocate budgets towards higher-value investments and automation in other areas of recruiting.

Calculate your RoI on interview automation

Use PredictiveHire’s free calculator to:

  • Calculate your costs of hiring
  • Calculate the costs of your annual turnover
  • See the financial benefits of using automation for hiring
  • Avoid unnecessary revenue losses

4. Increase the productivity of every recruiter and hirer

Everyone has one part of their job that they could do better if they had more time. Like managing stakeholders. Improving business partnership skills. Or networking to improve talent pools with a focus on those high-end and hard-to-fill roles. Whatever yours might be, interview automation can give you back time to focus on high-value tasks.

Reviewing CVs and managing interviews might not be the biggest challenge in your role, but they are likely to be the most time-consuming. Automate those upfront interviews using the tools and process of Ai recruitment and you can focus on the bigger picture of finding the best fit for every role and meeting every brief with confidence.

5. Give candidates a better experience

While this one’s last on our list of the benefits of Ai interview automation, it could equally be the most important.

Ever since job boards hit the market, recruiters have been inundated with candidate applications. While that’s been good news for potential employers as well as recruiters, it’s not so good for candidates.  Too often candidates make the effort to apply for a position, but then due to the sheer volume of applications they never hear a thing from the recruiter or hirer.  It’s called “ghosting” for obvious reasons.

Ghosting is not just a bad look, it can be bad for business. Candidates can easily share a negative experience on social media. They may also be less inclined to apply again or accept a job offer now or in the future.

With interview automation, you can turn every candidate engagement into an efficient, empowering and enjoyable experience.

Candidate Experience Playbook


About PredictiveHire

PredictiveHire’s award-winning interview automation offers a mobile-first, text chat interview.  At scale, it delivers an engaging and relatable, in-depth interview, followed up with personalised feedback for every candidate. Here’s how Ai automation provides a superior experience to a traditional interview process:

  • A familiar and accessible, mobile-first text experience
  • No confronting questions or videos
  • Candidates can be themselves, completing questions related to role attributes where and when it suits
  • Blind-screening at best with no gender, age or ethnicity revealed
  • Candidates are motivated by personalised feedback, insights and coaching tips… and the opportunity to provide their feedback on the process

Find out more about PredictiveHire’s Ai-powered recruitment tool and how we can support your recruitment needs today.

You can try out PredictiveHire’s FirstInterview right now, or leave us your details to get a personalised demo 😀

 

 

 

 

 

 

 

 

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