Recently the The U.S. Equal Employment Opportunity Commission (EEOC) announced it was launching an initiative to ensure that artificial intelligence (AI) and other emerging tools used in hiring and other employment decisions comply with federal civil rights laws that the agency enforces.
This is a strong step in the right direction. As many of you are aware PredictiveHire has long advocated for the accountability of vendors in the market around the responsible development and application of Ai hiring tools.
Removing bias is not something that any solution can provide – not even many that claim they are. It’s complex and we pioneered this ability through focussing on solving this for the last three years working with progressive customers who are focused on the same. We have also released a framework to help hiring managers navigate the claims companies make around removing bias – it’s called the FAIR Framework (Fairness in Recruiting).
In contrast, video Ai tools have been legally challenged on the basis that they fail to comply with baseline standards for AI decision making, such as the OECD AI Principles and the Universal Guidelines for AI or that they perpetuate societal biases and could end up penalising non-native speakers, visibly nervous interviewees or anyone else who doesn’t fit the model for look and speech. For example, current video AI is more effective in capturing facial expressions in white males than other groups.
Transparency has been a principle and a value for us since we first started to build technology designed to fix the biased and broken hiring practices of today.
Every customer can view their model card which shows transparently the features tested for bias that are inputs to their model, the protected groups the model is tested on, the norm data going into the model and the bias testing results.
Additionally, the customer has access to insights related to bias through the funnel (i.e. applied, recommended and hired) via the PredictiveHire DiscoverInsights dashboard. We are proud to be leading the market in transparency, including sharing our own standard for ethical use of Ai in the FAIR™ Framework released publicly in 2020 which shows our own adherence to the principles of being unbiased, transparent, explainable and valid.
We support the principles articulated in the EEOC Guidelines and will continue to be transparent with the market and our Customers on our science, our bias mitigation regime and our results.
See our press release welcoming the EEOC announcement here.
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