Candidate Experience Playbook 2021

If there was ever a time for our profession to show humanity for the thousands that are looking for work, that time is now.  


CHRO’s face a major dilemma:  when managing hundreds of thousands of applicants every year, how can we possibly expect recruiters and hiring managers to keep up, while also maintaining fairness and making the right hiring decisions?

Add to that, how do you show humanity and empathy to candidates when 98% of them are rejected? 

If your candidates are also your customers, then in 2020, candidate experience has never been more important. And if unemployment continues to rise, the value derived from offering great candidate experiences is now high-stakes.

Candidate experience in 2020 extends beyond being just an HR issue. It’s a marketing issue, a customer retention issue and a business issue.

The good news is that for those organisations who genuinely want to improve candidate experience, it has become much easier to do so. It is now straightforward to give great experiences at scale while also driving down costs and improving efficiencies. The win-win is easily attainable.

Get your playbook here!

Read how organisations are hiring with heart – creating positive experiences for candidates while also decreasing the workload for the hiring team.  

“Excellent User & Candidate Experience!”

  • 5/5

“Excellent, a great tool and a time saver especially with bulk recruitment! The system is really easy to use from a recruiter and candidate perspective with the personal insight/ areas for development my favourite and most valued tool. The Candidate Report comes back very quickly with really valuable information and deep insights which assist with the selection process.”

  • Simone M
    Talent Acquisition Partner
    Civic & Social Organisation, 1001-5000 employees
  • 100%
    Likelihood to Recommend

“Recruiting Will Never Be The Same!”

  • 5/5

“Bear with me – raving fan inbound! I love, love, LOVE the breadth and depth of this AI screening tool! To name a few: – PH has increased our process efficiency, reducing the time impact on candidates; with decreased number of stages and engaging technology generating faster results, supporting quicker decisions and faster outcomes for all parties. This has resulted in stronger candidate engagement across the hiring process. Candidates have told us they are delighted to receive such insights so early on, which is so hard to achieve in high volume campaigns! It’s a real brand point of difference we’re benefiting from!.”

  • Matt C
    Staffing and Recruiting, 501-1000 employees
  • 100%
    Likelihood to Recommend