Hiring with heart has always been important. A recruitment process is often a customer’s closest contact with your brand promise.
The COVID pandemic and its resulting economic damage will result in [double] your potential customers applying for roles and straining your already stretched recruitment teams.
Many organisations are asking themselves are our hiring practices costing us, customers?
Maybe a better question would be how many customers did we lose from that hiring round?
Here are interesting findings noted by Ph. Attraction in 2016:
There’s a great read on Virgin Media in the 2020 Candidate Experience Playbook.
In Australia, just one of PredictiveHire’s clients received over 150,000 applications for 10,000 roles in a single year. Unfortunately rejecting over 140,000 potential customers. A poor hiring process could cost them 35,000 customers a year.
This became a catalyst for change. Investing in PredictiveHire:
How many customers are you losing in bulk-hiring?
Here are the two big reasons to prioritise improving candidates’ experience in 2020.
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