Algorithmic bias

23 Mar 2022

How the contrast principle is messing with your job interviews

In his book Influence: The Psychology of Persuasion, author Bob Cialdini explains how the contrast principle can unfairly distort our perceptions of quality and value. By comparing a really good…

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16 Mar 2022

Want to make recruitment more human? Make it ‘trustless’

Last week, our smart interviewer technology was featured in a glowing piece by the Australian Financial Review. The story was picked up by LinkedIn News Australia, who conducted a poll…

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10 Feb 2022

Introducing InterviewBERT: A world-first algorithm for better interviews

PhaiLabs, our R&D department, has developed a world-first innovation that will help us deepen our understanding of the contextual meaning of words in written job interviews. Called InterviewBERT, this algorithm…

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01 Feb 2022

COVID career anxiety is creating biases in your hiring – here’s how you remove them

We know that the global pandemic has caused a disruption in global workforces. Much has already been said about the Great Resignation, and how it has morphed into the Great…

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25 Jan 2022

Soup-er weird: Why strange job interview tasks live on, and how hiring Ai fixes them

It is widely thought that Thomas Edison invented the concept of the job interview back in the early 1900s. To screen candidates, he would ask them to join him at…

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23 Jan 2022

High volume hiring? Here’s why smart-touch hiring is better than high-touch

The secret to securing great talent is a first-rate candidate experience. If you have been in any way entangled in the aftermath of 2021’s Great Resignation, you know that even…

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20 Jan 2022

How our Phai Labs team adapted a Google invention to lift the bar on Ai transparency in recruitment

Artificial Intelligence (mostly Machine Learning) is being used more and more for high-impact decision making, so it is important to ensure these models are used in a fair manner.  At…

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10 Nov 2020

What can HR learn from The Social Dilemma?

Objective data and truth.   Netflix’s latest documentary “The Social Dilemma” tells a story of data gone mad, of it being used to personalise ‘the truth’ so that everyone’s truth is…

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31 Oct 2020

Is it time to start trusting the machine?

Machine learning outcomes are testable and corrective measures remain consistent, unlike in humans. “People are not your most important asset. The right people are.” – Jim Collins, author and lecturer…

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01 Sep 2020

An AI hiring firm says it can predict job hopping based on your interviews

An AI hiring firm says it can predict job-hopping based on your interviews. The idea of “bias-free” hiring, already highly misleading, is being used by companies to shirk greater scrutiny…

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05 Jan 2020

The importance of avoiding algorithmic bias

HireVue, an AI-driven recruitment company, has recently been taken to the US Federal Trade Commission with a prominent rights group claiming unfair and deceptive trade practices in HireVue’s use of…

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